Infobird Co., Ltd operates as a software-as-a-service (SaaS) provider of artificial intelligence (AI) enabled customer engagement solutions in the People's Republic of China. It offers standard and customized customer relationship management cloud-based services, such as SaaS, and business process outsourcing services to its clients. The company also provides AI-powered cloud-based sales force management software, including intelligent quality inspection and intelligent training software to enable its clients monitor, benchmark, and improve the performances of agents; and other services, including software license selling, data analysis, and other professional services. It serves companies and organizations, primarily in the finance, education, public services, healthcare, and consumer products industries. The company was incorporated in 2020 and is based in Beijing, the People's Republic of China.