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    Maybe some jobs need to be taken over by AI ;-)

    by TraderMike about 1 year ago

    Yesterday I started testing out a new data provider for SwingTradeBot.  Here's a convo I just had with their tech support person who I'm beginning to wonder if they're actually an AI / bot:

    I  noticed that they're missing some stocks.  So I sent:

    Your API is returning 400 error codes for the following US listed stocks: OCTO, DO, MCOM, HTZ, BNMV, CECO, HCTI, AMTD, CIVI

    about 24 hours later (which is why I figured the response was NOT from a bot) they replied with a template response: In order for us to understand what the issue is, can you please provide more details using the format below: blah, blah, blah ...

    Me: I restructure my message in the requested format.

    Them: Can you please specify the full name of the stock AMTD?

    Me: from the Yahoo Finance link I provided in my previous response - AMTD IDEA Group

    Them:  Please, can you use 9AMA symbol instead.

    Me: No, I can't.  Your API gives me:

    "symbol": "9AMA",
    "name": "AMTD IDEA Group",
    "exchange": "FSX",
    "mic_code": "XFRA",
    "currency": "EUR"...

    But all the stocks I listed are US listed -- NYSE, NASDAQ or AMEX and trade in USD, not EUR.  Moreover, why would you expect me to use an incorrect ticker symbol? 

    *****

    Maybe an AI needs to take that person's job because they seem to be clueless. SMH
    T

    TraderMike about 1 year ago

    BTW, other than the handful of missing tickers, the new API is working well.  You may have noticed that the intraday alerts now start showing up within a couple of minutes after the open.  That's thanks to this new data provider.

    My previous provider didn't give a clean OHLC quote until after 9:45, so I had code to wait until a good/clean/complete OHLC quote came through before processing alerts for a stock.  

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