Customer Management Stocks List
Symbol | Grade | Name | % Change | |
---|---|---|---|---|
PEGA | A | Pegasystems Inc. | 2.40 | |
DOX | B | Amdocs Limited | 0.36 | |
FICO | B | Fair Isaac Corproation | -0.21 | |
SNX | C | Synnex Corporation | 0.13 | |
TTEC | D | TeleTech Holdings, Inc. | -0.19 |
Related Industries: Business Services Software - Application Software - Infrastructure
Symbol | Grade | Name | Weight | |
---|---|---|---|---|
ITEQ | B | BlueStar TA-BIGITech Israel Technology ETF | 7.51 | |
AMID | C | Argent Mid Cap ETF | 6.35 | |
XDAT | A | Franklin Exponential Data ETF | 6.04 | |
CWS | B | AdvisorShares Focused Equity ETF | 5.86 | |
WFH | A | Direxion Work From Home ETF | 5.12 |
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- Customer Management
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
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