Customer Management Stocks List
Symbol | Grade | Name | % Change | |
---|---|---|---|---|
TTEC | F | TeleTech Holdings, Inc. | -2.02 | |
DOX | D | Amdocs Limited | -1.31 | |
PEGA | D | Pegasystems Inc. | -1.17 | |
SNX | A | Synnex Corporation | 1.28 | |
FICO | C | Fair Isaac Corproation | 2.32 |
Related Industries: Business Services Software - Application Software - Infrastructure
Symbol | Grade | Name | Weight | |
---|---|---|---|---|
ITEQ | D | BlueStar TA-BIGITech Israel Technology ETF | 6.77 | |
WFH | D | Direxion Work From Home ETF | 5.57 | |
XDAT | D | Franklin Exponential Data ETF | 4.38 | |
ISRA | D | Market Vectors Israel ETF | 4.37 | |
CWS | C | AdvisorShares Focused Equity ETF | 4.32 |
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- Customer Management
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
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