ALJ Regional Holdings, Inc. provides outsourcing and co-sourced services to commercial and government entities in the healthcare, utility, toll, and transportation industries in South Korea. It operates through three segments: Faneuil, Carpets, and Phoenix. The Faneuil segment offers customer contact centers, fulfillment operations, and information technology services, as well as manual and electronic toll collection, violation processing, and medical device tracking services. This segment also provides customer relationship management; billing, payment, and claims processing; data entry; document management; operational expertise; workforce and support analytics; quality assurance; back office; system support and maintenance; and staffing services. The Carpets segment engages in the retail of floor coverings, including carpets, hardwood, laminates, tiles, ceramic, porcelain, natural stone, vinyl planks and tiles, and area rugs, as well as specialty flooring comprising bamboo, leather, cork, and large format tiles to home builders, and commercial and retail customers. This segment also offers countertop and surrounds primarily for bathrooms and kitchens; kitchen, bathroom, and garage cabinets; closet and closet organizers; and window coverings consisting of blinds, shutters, and shades, as well as stone and solid surface fabrication services. The Phoenix segment manufactures book components, educational materials, and related products producing value-added components, heavily illustrated books, and specialty commercial products. This segment also provides specialty manufacturing products, such as blades, folders, game boards, box wraps, posters, postcards, collectible cards, and others, as well as labels, wraps, and folding carton solutions. The company was formerly known as YouthStream Media Networks, Inc. and changed its name to ALJ Regional Holdings, Inc. in October 2007. ALJ Regional Holdings, Inc. was founded in 1995 and is based in New York, New York.
Customer Relationship Management
Information Technology Services